Legal
Privacy Policy
Effective October 2, 2026
Who we are
Plastering Solutions Inc is a licensed stucco and exterior contractor at 217 San Jose Ave, San Jose, CA 95125 (CSLB #1044105). This policy explains what information we collect through this website and our phone line, how we use it, and the choices you have.
Information you give us
When you request an estimate through the form on our website, which is provided by HighLevel, we collect:
- Your name
- Your phone number and email address
- The city where the work is
- The service you are interested in
- Any details you choose to write about the project
When you use the chat on our website, also provided by HighLevel, we receive the messages you send and any contact details you choose to share. When you call or text us, we receive your phone number and anything you tell us about the job. We may also collect photos, addresses and project details you send us while we prepare an estimate.
Information collected automatically
Like most websites, ours receives standard technical information when you visit, such as your IP address, browser type, the pages you view and the site that referred you. We may use analytics and call tracking tools, including Google Analytics and CallRail, that use cookies or similar technology to tell us how visitors find us and which pages lead to calls or estimate requests. Call tracking may show a different phone number on the site that forwards to our office, and calls may be recorded for quality and training.
You can block or delete cookies in your browser settings. The site still works without them. Our website does not respond to browser “Do Not Track” signals, because there is no common standard for them yet.
How we use your information
- To contact you about your project and prepare an estimate
- To schedule site visits and carry out work you hire us for
- To send proposals, invoices and warranty terms
- To understand how people find our website and improve it
- To meet legal, licensing and record-keeping requirements
Who we share it with
We do not sell or rent your personal information, and we do not share it with other companies for their own marketing.
We share information only with service providers that help us run the business, such as our website host, HighLevel for our forms and text messaging, our email provider, analytics and call tracking services, and our bookkeeping and payment tools. They may use it only to provide those services to us. We may also disclose information when the law requires it or to protect our rights, our customers or the public.
Pages on this site link to or embed services such as Google Maps, Google reviews shown through Elfsight, Yelp, YouTube, Facebook, Instagram and LinkedIn. Those companies have their own privacy policies, which apply when you use their services.
Text messages
If you give us your mobile number and agree to receive text messages, we may text you about your estimate request, appointments and your project. Message frequency varies. Message and data rates may apply. Reply STOP at any time to opt out, or HELP for help.
We do not share or sell your mobile number or text messaging consent with third parties or affiliates for their marketing or promotional purposes. Information shared with the service providers that deliver our messages is used only to send them.
How long we keep it
We keep estimate requests and customer records for as long as we need them to serve you, honor our warranty and meet our legal and tax obligations. After that we delete them or keep them in a form that no longer identifies you.
Your choices
You can ask us what personal information we hold about you, ask us to correct it, or ask us to delete it, subject to records we must keep by law. California residents can also ask what categories of personal information we have shared with third parties for their direct marketing purposes; we do not share it for that purpose.
To make a request, call us at (408) 690-8676, email office@plasteringsolutionsinc.net, or write to us at Plastering Solutions Inc, 217 San Jose Ave, San Jose, CA 95125. We will confirm your request and answer it within 45 days.
Security
We use reasonable safeguards to protect the information you send us, and our website is served over an encrypted connection. No method of sending or storing information online is completely secure, so please do not send payment card numbers or other sensitive information through the estimate form.
Children
This website is meant for adults arranging work on their property. We do not knowingly collect information from children under 13.
Changes to this policy
If we change this policy, we will post the new version on this page and update the effective date at the top. Use of our website, form, chat and text messages is also covered by our Terms of Service.
